POSSIBLE TRANSIT DELAYS: WE HAVE RECENTLY BEEN EXPERIENCING SOME DELAYS IN SEA FREIGHT SHIPMENTS DUE TO THE CURRENT COVID-19 SITUATION. THIS ALSO STEMS FROM THE CURRENT PORT CONGESTION WORLDWIDE AS WELL AS LIMITED SPACE AVAILABILITY AND REDUCED SAILINGS. IT'S ON THE WAY. OUR TEAMS ARE WORKING HARD BEHIND THE SCENES TO ENSURE SHIPMENTS ARE PROCESSED AS QUICKLY AS POSSIBLE AND ANY DELAYS ARE KEPT TO A MINIMUM. WE WILL CONTINUE TO GET YOUR ORDERS TO YOU AS QUICKLY AS POSSIBLE. PLEASE BE ADVISED THAT DISPATCHES OF IN-STOCK ITEMS MAY BE IMPACTED WITH POSSIBLE DELAYS OF UP TO 3 - 5 BUSINESS DAYS, ON TOP OF THE USUAL DISPATCH TIME. THANK YOU IN ADVANCE FOR YOUR PATIENCE AND UNDERSTANDING.
To make your furniture shopping experience more enjoyable, we deliver Australia wide and offer competitive delivery costs for all of our products. Simply enter your postcode upon checkout and our shipping calculator will automatically determine the best possible delivery pricing based on product size and weight and your address. We work with the most reliable and cost-effective carriers, who represent Interior Secrets, to deliver your new purchase to you.
Interior Secrets ships products as quickly as humanly possible from the time of your order. We endeavour to dispatch all orders within 3-7 business days from time of payment. Deliveries occur Monday to Friday during normal business hours; Saturday delivery is only available when using a removalist service (please see below). Should you require delivery outside business hours, please contact us to see if this is possible for your area.
ESTIMATED DELIVERY TIMES
While we and our couriers endeavour to meet these delivery times on all occasions, keep in mind that your location and order size will ultimately impact the speed of delivery to you. As such, please allow up to 15 business days for all deliveries in case of delays. For non-fragile rural deliveries, please allow 12 business days from time of dispatch.
Small Order & Non-Fragile Items
Location | FROM TIME OF DISPATCH |
melbournesydney & Adelaidebrisbaneperth |
1-5 business days2-6 Business days3-7 business days5-10 business days |
Large Orders & Fragile Items*
Location | FROM TIME OF DISPATCH |
melbournesydney & Adelaidebrisbaneperth |
Booked on day that suits the customer best6-15 BUSINESS DAYS6-15 BUSINESS DAYS14-20 business days |