Sereno Natural Outdoor Lounge Chair - Royal Sand

View our shipping & delivery page for more information.

Important Outdoor Use & Care Information

Please note that while this product is suitable for outdoor use, it must be placed in a fully covered area to protect it from direct rain, UV exposure, and other harsh Australian weather conditions.

Outdoor furniture remains vulnerable to the elements. Exposure to sunlight, moisture, or temperature extremes can lead to fading, warping, rusting, or structural damage over time. To help extend the life of your furniture and maintain warranty coverage:

• Always store or place furniture under full cover (e.g. veranda or patio with a roof).
• Avoid prolonged exposure to moisture and direct sunlight.
• Follow all maintenance guidelines provided with your purchase and available on our website.

Please be aware that warranties are voided where recommended care instructions are not followed. Damage caused by weather exposure (including UV sunlight and rainfall) is not covered under warranty.

Click here for product care instructions.

We hope you love your new Interior Secrets piece, but if for any reason you are not completely satisfied with your furniture, we aim to provide you with peace of mind. While change of mind returns are not required under the Australian Consumer Law, we offer customers the option to return items within 30 days of delivery under the following conditions:

• Restocking Fee: A 20% restocking fee will apply to all change of mind returns, regardless of the delivery postcode. This fee is deducted from your refund.
• Condition of Item: The item must be in as-new condition, free from scratches, stains, damages, or modifications, and include all accessories.
• Original Packaging: Items must be returned in their original packaging, re-sealable as new. Change of mind returns will not be accepted for items without original or with damaged packaging.
• Proof of Purchase: A valid proof of purchase must be provided.
• Return Shipping Costs: Customers are responsible for arranging and covering the costs of return shipping. We recommend insuring the return shipment to safeguard against potential transit damage.
• Exclusions: We are unable to accommodate returns, exchanges, or refunds for the following items:
  • Any item marked as ‘Clearance’ or specified as on ‘Final Sale’
  • Any form of 'Online Only' or 'Ex Display' items
  • Any item described as "Customised" or "Customisable" or "Made To Order" or “Special Order”

Please click here to view our returns policy.